Privacy Policy

Effective Date: 02/08/2025

Welcome to our website. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect user information, including but not limited to, your name, contact details, vehicle details, and service preferences. This information is used to assist you with auto repair and related services.

2. How We Use Your Information

We use your data to:

• Provide personalized auto repair assistance.
• Improve our services and website functionality.
• Communicate updates, offers, and service recommendations.

3. Data Protection & Security

We implement security measures to protect your data from unauthorized access, misuse, or disclosure. However, we cannot guarantee absolute security.

4. Limitation of Liability

By using our website, you acknowledge that we are not responsible for any damages or losses arising from the use of our services or reliance on the information provided. Your use of this website is at your own risk.

5. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of our website constitutes acceptance of any changes.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact us via email, phone or web form.

Refund Policy

Effective Date: 02/08/2025

We value customer satisfaction and aim to provide high-quality auto repair services. However, all repair services are final and non-refundable, except in cases of verifiable errors on our part.

1. No Refunds on Completed Repairs

Once a repair service has been completed, the transaction is final. We do not offer refunds for services that were properly performed and accepted by the customer.

2. Exceptions: Refunds for Errors on Our Part

If there is a reasonable error in our service or a mistake directly attributable to us, we will review the case and, if necessary, provide a refund or corrective action. Examples of eligible cases include:

• Incorrectly installed or replaced parts.
• Failure to perform the agreed-upon service.
• Other verifiable mistakes made by our team.

3. Refund Request Process

To request a refund due to a service error, you must:

• Contact us within [X days] of the repair completion.
• Provide proof of the issue, including photos, invoices, or any relevant documentation.
• Allow us the opportunity to inspect and verify the claim.

Refund decisions are made at our sole discretion after a thorough review of the situation.

4. Limitation of Liability

We are not responsible for damages or issues that arise due to:

• Customer negligence or failure to follow maintenance recommendations.
• Pre-existing conditions unrelated to our services.
• Modifications or repairs made by third parties after our service.

5. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Continued use of our services constitutes acceptance of any changes.

6. Contact Us

If you have any questions or wish to request a refund review, please contact us via email, phone, or web form.